commercial cleaning services are important, but five major issues can cause problems. If we can identify these issues. We can work with current cleaning companies to fix them or use them to screen prospective janitorial companies.
Below are five significant issues that can cause problems with janitorial services companies, leading to less-than-satisfactory results.
It’s important to be aware of these issues so that you can either work with your current cleaning company to get them back on track or use the 5 issues to screen prospective janitorial companies.
It’s important to understand the major issues that can cause problems with our janitorial services companies because we can identify where these problems occur.
We can work to get them back on track. Five major issues contribute to 95% of the problems we experience with our janitorial services companies commercial cleaning.
By understanding these issues, we can be better informed when choosing a prospective janitorial company.
There are a lot of factors that go into choosing a great janitorial company, but there are 5 major issues that can cause problems down the line.
If we can identify these issues early on, we can work with the cleaning company to get them back on track or use the 5 issues to screen prospective janitorial companies commercial cleaning.
By recognizing where the major issues pop up, we can save ourselves a lot of headaches down the road.
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Inadequate Training
Training is key for avoiding service issues with your commercial cleaning company. Your building services contractor should have a formalized.
Training programs to ensure that their employees understand how to provide consistent, effective, individualized service.
Good employees make for a good company, and employees need effective training to be good. Consistent, effective, and individualized service from your commercial cleaning company requires a formalized training program for a systematized cleaning process.
This necessitates that your building services contractor have very good employees who receive effective training.
Training is key when it comes to service issues and avoid problems with your commercial cleaning company.
In order to provide you with consistent and effective service, your building services contractor needs to have a formalized training program commercial cleaning.
This systematized cleaning process will require very good employees that have received effective training.
1. Restroom Cleaning
2. Blood Borne Pathogen training
3. Hazcom Communications
4. Interior Office Cleaning
5. Safety training
High Janitorial Turnover
If your janitorial company has high turnover, it can be a silent service killer. You might think that turnover is their issue, not yours, but you’d be wrong.
While it’s easy to think that you and your facility are insulated from your cleaning company’s janitorial turnover issues, you are not.
And while employee turnover does tend to be significantly higher in lower-skilled, lower wage jobs, many janitorial contractors have figured out how to significantly reduce their janitorial turnover.
From their hiring processes. A high turnover rate for your janitorial company can have a negative impact on your business without you even realizing it.
You might think that the turnover rate is the cleaning company’s issue and not yours, but that’s not the case. Your facility is not insulated from the turnover issues of the cleaning company.
Many janitorial contractors have figured out how to reduce their turnover rates, though, so it’s possible for you to find a company with a lower rate.
High turnover from your janitorial company can have a negative effect on your business. You may think that the turnover is not your issue, but it can be.
The turnover can insulation you from the cleaning company’s janitorial turnover issues.
While employee turnover is often higher in lower-skilled and lower wage jobs, many janitorial contractors have found ways to reduce their janitorial turnover.
1. It reduces the value of your commercial cleaning.
2. It can lead to poor quality work.
3. It can result in recurrent, uncompleted tasks.
4. It diminishes the relationship built between on-site cleaners and customers.
5. Too many new people often mean damaged equipment and material waste.
6. A sea of new faces results in both real and perceived security questions.
7. It increases costs for your cleaning company that are likely passed on to you the customer.
Absence of Effective Quality Assurance Systems
Quality service doesn’t just happen, it’s designed that way. Quality assurance systems create reliability by holding accountable.
The most effective way to manage quality control for janitorial companies is through janitorial inspections.
By connecting a facility manager with a cleaning company, not only can janitorial companies use these inspections regularly.
But they can also communicate the information gathered from these inspections quickly by using apps, software and reporting.
Having responsive service never happens on its own, there’s always a plan behind it. Quality assurance systems create dependability through holding people accountable.
The best way to make sure there is quality control in the janitorial industry is through janitorial inspections.
With janitorial inspections, there is always a communication between a facility manager and cleaning company. Not only do most janitorial companies use these inspections.
But they also take advantage of technology like apps and software to quickly report the information gathered from the inspection.
Quality service doesn’t just happen; it’s created through careful design. Quality assurance systems provide dependability by holding accountable.
The best way to manage quality control in the janitorial industry is by having regular janitorial inspections. These inspections act as a link between a facility manager and a cleaning company.
Not only do janitorial companies use these inspections on a regular basis, but they also utilize technology such as apps, software, and reporting to quickly communicate the information gathered from the inspection.
Lack of Communication
Many janitorial companies still make the same mistake: poor communication. This is the number one factor in subpar cleaning, a strained relationship between the company and the customer.
It doesn’t matter if the company has the best cleaning products or brand new equipment-if they don’t communicate effectively with their customers or their own employees.
They can’t deliver great service. Communication is key, especially when it comes to commercial cleaning services.
If there’s a miscommunication between the cleaning company and the customer, it can lead to subpar results, a strained relationship and generally speaking, an unhappy experience.
also read Effect of low price domains
Even if a commercial cleaning company has the best products and newest equipment available, without effective communication skills, they won’t be able to deliver the level of service that makes them worth keeping.
Conclusion:
As you can see, commercial cleaning is a complicated process that requires a lot of consideration and effort to do it properly.
That’s why you should contact a professional cleaning company to take care of your cleaning needs. We hope this blog has given you some useful tips about how to choose the best cleaning company for your needs.
Thank you for reading, we always enjoys sharing our knowledge with our readers! When you have a business, you will have cleaning to do.
There are many things that you need to keep clean; some of them include your office, the equipment, the toilet and the kitchen. However, there are certain problems that can occur when you hire a commercial cleaning company.